Frequently Asked Questions
This page collects the most common questions about Retouchr today. Tap any question to expand the answer.
Do AI credits expire?+
No. AI credits you have already received do not expire automatically over time. As long as your account remains active, unused credits stay available.
Why are AI generation results sometimes unstable?+
AI output depends on your prompt, the source image, lighting, composition, and subject complexity. For more consistent results, write more specific prompts and clearly describe the subject, style, lighting, background, and anything you want to avoid.
Will a failed AI request still consume credits?+
No. Credits are consumed only after the request completes successfully. Failed requests do not deduct credits.
Why can AI services feel slow sometimes?+
AI response time can slow down when the service is under heavier load. Longer waits usually mean more tasks are being processed at the same time.
What data is stored locally?+
At the moment, the app mainly stores local device data such as recipe history. This data stays on the current device and cannot be recovered after the app is deleted.
If the information above does not solve your issue, you can reach us by email.